物流政策

At Wes Medical our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to satisfied customers across the world, ensuring that we provide the very highest levels of service and value to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, order picking, packaging and courier pickup. All orders are prepared for dispatch within 2 working days after the order is placed. 
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery time depends on the courier and the delivery selected. Due to COVID19, actual delivery time may experience delays due to courier and/or receiving country customs clearance. We do not guarantee delivery in any time frame. 
• Prices are provided are for the goods and courier service which excludes and not limited to import duties, GST, VAT, custom duties which vary from country to country. Do check with your local authorities if goods are allowed for import. 
• Free shipping in Singapore only applies within Singapore mainland.
• We reserve the right to swap to another logistics provider providing equivalent delivery schedule depending on scheduling delays due to COVID.